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Terms of Service

Welcome to Supplegenix Ghana. These Terms of Service govern your use of our website and all related services. By accessing or purchasing from www.supplegenix.com, you agree to be bound by the following terms and conditions.

Please read them carefully before using our website or making any purchase.


1. Acceptance of Terms

By visiting, browsing, or purchasing from Supplegenix Ghana, you confirm that you have read, understood, and agreed to comply with these terms. If you do not agree, please discontinue the use of our site and services.


2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the site.
Supplegenix Ghana reserves the right to refuse service or terminate accounts at our discretion.


3. Product Information

All products displayed on our website are described as accurately as possible.
However, we do not guarantee that product descriptions or content are 100% error-free. If a product offered by Supplegenix Ghana is not as described, your sole remedy is to request an exchange (subject to our Exchange & Return Policy).


4. Pricing and Payment

All prices are listed in Ghanaian Cedis (GHS).
We reserve the right to modify prices at any time without prior notice.
Payments must be completed using the accepted payment methods displayed on our Make Payment page.


5. Order Processing and Delivery

Orders are processed within 1–2 working days of payment confirmation.
Delivery times vary depending on your location, as outlined on our Deliveries & Pickups page.
In case of delays caused by unforeseen circumstances, we will notify you promptly.


6. Exchange & Return Policy

We do not offer cash refunds.
However, customers are entitled to an exchange or return under conditions stated in our official Exchange & Return Policy.
Products must remain sealed, unused, and in their original packaging.


7. Intellectual Property Rights

All website content — including text, images, graphics, and logos — is the property of Supplegenix Ghana and protected under copyright laws.
You may not copy, reproduce, or distribute any content without written permission.


8. Limitation of Liability

Supplegenix Ghana is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
We make no medical claims and advise all customers to consult a healthcare professional before using any product.


9. Privacy and Data Protection

Your personal information is collected and used according to our Privacy Policy.
We respect your privacy and ensure your data is securely handled for order processing and communication only.


10. Changes to Terms

Supplegenix Ghana reserves the right to update or modify these terms at any time without prior notice.
Changes will take effect immediately upon posting on our website.


11. Contact Information

For inquiries about these Terms of Service, please reach out:
📧 Email: info@supplegenix.com
📞 WhatsApp / Call: +233 59 730 8155