We ensure our customers receive only the best natural wellness products in perfect condition.
At Supplegenix Ghana, your satisfaction is our priority.
While we do not offer cash refunds, we gladly assist with product exchanges or returns under specific conditions to guarantee your confidence when shopping with us.
You may request an exchange or return if:
The product received is wrong, defective, or expired.
The item was damaged during delivery.
You received a different product from what was ordered.
To qualify, please ensure that:
The product remains unopened, unused, and in its original packaging.
The request is made within 7 days of receiving your order.
⚠️ For hygiene and safety reasons, we cannot accept returns or exchanges for opened items, food supplements, or personal care products.
Contact our Customer Care Team via:
WhatsApp: +233 59 730 8155
Email: info@supplegenix.com
