{"id":221,"date":"2025-07-30T21:07:42","date_gmt":"2025-07-30T21:07:42","guid":{"rendered":"https:\/\/supplegenix.com\/?page_id=221"},"modified":"2025-10-11T12:33:07","modified_gmt":"2025-10-11T12:33:07","slug":"faqs","status":"publish","type":"page","link":"https:\/\/supplegenix.com\/fr\/help-center\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Find quick answers to common questions about our products, orders, and services.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\ud83d\udecd Orders & Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Q1: How long does delivery take?<\/span>\n <\/div>\n <\/div>\n
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A:<\/strong> Deliveries within Accra take 1\u20133 working days<\/strong>, while other regions take 3\u20135 working days<\/strong> depending on location.<\/p> <\/div>\n <\/div>\n

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\n Q2: Do you offer same-day delivery?<\/span>\n <\/div>\n <\/div>\n
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A:<\/strong> Yes, same-day delivery is available within Accra for orders placed before 12:00 PM<\/strong>.<\/p> <\/div>\n <\/div>\n

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\n Q3: Can I track my order?<\/span>\n <\/div>\n <\/div>\n
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A:<\/strong> Once your order is shipped, you\u2019ll receive a tracking update via WhatsApp or email<\/strong>.<\/p> <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\ud83d\udcb3 Payments & Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Q4: What payment methods do you accept?<\/span>\n <\/div>\n <\/div>\n
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A:<\/strong> We accept Mobile Money, Bank Transfer, and Cash on Delivery<\/strong> (for selected locations).<\/p> <\/div>\n <\/div>\n

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\n Q5: What if I receive a damaged or wrong product?<\/span>\n <\/div>\n <\/div>\n
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A:<\/strong> Please contact us within 48 hours<\/strong> of delivery with photos. We\u2019ll arrange a replacement or refund<\/strong> according to our Exchange & Refund Policy<\/strong>.<\/p> <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\ud83c\udf3f Products & Authenticity<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Q6: Are all your products natural and original?<\/span>\n <\/div>\n <\/div>\n
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A:<\/strong> Yes. All Supplegenix products are 100% authentic and natural<\/strong>, sourced directly from certified manufacturers<\/strong>.<\/p> <\/div>\n <\/div>\n

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\n Q7: How do I know which product is best for my condition?<\/span>\n <\/div>\n <\/div>\n
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A:<\/strong> Each product page includes clear descriptions and usage details. You can also contact our team via WhatsApp for free product guidance.<\/p> <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\ud83e\uddf4 Usage & Safety<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Q8: Can I combine multiple supplements?<\/span>\n <\/div>\n <\/div>\n
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A:<\/strong> Some supplements can be combined safely. However, it\u2019s best to consult a health professional<\/strong> or contact our support team before doing so.<\/p> <\/div>\n <\/div>\n

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\n Q9: Do you have dosage instructions?<\/span>\n <\/div>\n <\/div>\n
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A:<\/strong> Yes, dosage instructions are listed on each product page and packaging label.<\/p> <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\ud83d\udce6 Account & Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n Q10: Do I need an account to shop?<\/span>\n <\/div>\n <\/div>\n
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A:<\/strong> No, you can checkout as a guest. However, creating an account helps you track orders, view history, and save favorites<\/strong>.<\/p> <\/div>\n <\/div>\n

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\n Q11: How do I contact customer support?<\/span>\n <\/div>\n <\/div>\n
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A:<\/strong> You can reach us via WhatsApp (+233 59 730 8155)<\/strong>, call (+233 55 042 4030)<\/strong>, or email info@supplegenix.com<\/a><\/strong><\/p> <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Find quick answers to common questions about our products, orders, and services. \ud83d\udecd Orders & Delivery Q1: How long does delivery take? A: Deliveries within Accra take 1\u20133 working days, while other regions take 3\u20135 working days depending on location. Q2: Do you offer same-day delivery? A: Yes, same-day delivery is available […]<\/p>\n","protected":false},"author":1,"featured_media":995,"parent":219,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-221","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nFAQs - Supplegenix Ghana<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/supplegenix.com\/fr\/help-center\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions Find quick answers to common questions about our products, orders, and services. \ud83d\udecd Orders & Delivery Q1: How long does delivery take? 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